Guarantee / Product Return Policy

I pride myself in carrying high quality items and I hope that you will be pleased with your order.

Nevertheless, rest assured that you can return anything for any reason or no reason. I want you to be 100% happy or I refuse to accept your money!

If you need to return something, please send an email to mike (at) therawdiet.com or call me at 1-503-771-3904 for authorization on a return. Before you return an item, please contact me to obtain an RMA Number, "Return Merchandise Authorization"

I will accept all returns within 30 days as long as the items are new and unused and in the original packaging.

Items must be returned within 30 days of receipt of goods for a full refund of the purchase price minus our actual shipping & handling costs. Returned merchandise must be sent back to me prepaid and insured.

If there is anything wrong with the item, I will fix or replace the item at no extra charge to you. My products are covered under warranty. I guarantee that the products are in perfect condition. If it is not working correctly, I will either fix the product, send you a brand new product, or issue you a full refund including shipping charges.

I do not accept returns on used items. Please remember all returned merchandise must be new (never been used) and in its original carton with all the packing materials, manuals and registration cards. We will not accept dirty, washed or used products. You will need to enclose your order/invoice number and/or a copy of your e-mail confirmation with your return along with a memo explaining reason for return.

I will issue a full refund minus associated restocking fees for the purchase price of any product you return that meets these above conditions. For your protection, please use United Parcel Service or insured parcel post for return shipments.

Your satisfaction is not enough. I insist that you be ecstatic with anything you order from The Raw Diet!

Methods of Payment

I accept Visa, Mastercard, Discover, American Express, and PayPal.

I can also accept cashier's checks, personal checks, and money orders. In the event you use a personal check or cashier's check, please send to:

ATTN: Michael Snyder The Raw Diet Health Shop 4705 SE Washington Place Milwaukie, OR 97222

All orders by check or money order will be sent upon receipt of payment.

Delivery Time

Most orders ship within 1 business day from when your order was placed. Some items take a little longer to ship and could take 7 to 10 days from the date your order was placed.

Product descriptions may provide a shipping estimate time to ship. Some of my suppliers ship directly to you so you may receive your order in multiple shipments. If you require a rush order, please call me, 1-503-771-3904 to discuss special arrangements.

Shipping

The Raw Diet uses UPS, FedEx, and / or USPS for most shipping within the United States.

If you desire more rapid delivery, I can ship Priority Mail, Express, UPS 3 Day / 2nd Day Air, or Overnight in most cases and to most destinations. There is additional cost to ship overnight / 2nd day / 3 Day and I would be happy to discuss that with you.

I use the United States Postal Service to ship packages to Canada, P.O. Boxes, APO, and FPO addresses.

For all international shipments, including Canada, I will email you with the shipping cost quote. I ask that you review the quote and specifically approve the costs prior to processing for shipment. I have found that USPS.com offers the best shipping and least expensive options for International shipments.

Sales Tax

There is no sales tax. All states and countries are tax-exempt.

Rush Orders

In the event you would like to request a rush order on any of the items at The Raw Diet, please call me, Mike Snyder, at 1-503-771-3904 or send me an email. I will do whatever I can to accomodate you.

Thank you for visiting!

To your great health,

Mike Snyder, store owner